German carrier Lufthansa is rolling out a new automatic check-in service on some 400 routes in 26 participating countries in Europe. The program, which has already proven popular during its test phases in Germany and Italy, is slated to save time and ramp up the convenience factor for passengers. It works like this: Booked passengers are automatically checked in to their flights 23 hours before the scheduled departure time. They’re then sent an electronic boarding pass, complete with seat number, which they can opt to receive by email or via text (so long as they're touting an Internet-enabled phone).
The program will be offered to Lufthansa’s Miles & More frequent-flyer program members, who opt-in for the free service (just select the automatic check-in option under the “Travel Services” section of your Lufthansa.com customer profile) – though the program is expected to be extended to all passengers in the months ahead.
Should you need to cancel or change your travel plans, passengers with tickets that allow such modifications can make them on Lufthansa.com or by calling the airline directly. Baggage check-in will be conducted at the airport, via the baggage drop-off counter or at a designated check-in kiosk. The same kiosks – or the airline's website – will also allow customers to change seats, as availability permits.
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